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Disaster Restoration Services Throughout Des Moines, IA


  • Emergency Response

  • Fire Damage

  • Smoke Damage

  • Water Damage

  • Contents Restoration

  • Mold Remediation

  • Construction Services

  • Mold Removal

  • Frozen Pipes

What Our Customers Say

"Dear Dan:Your guys did great! They were very professional and helpful. I am very pleased with everything you have done. Once again, thank you so much for your help and I will tell anyone who will listen that your company is the one to call! "
"I called my insurance company and they immediately contacted your company. Robert Ball stated he would arrive to my home within an hour. He did….amazing!!!. I cannot say enough about the professionalism of your technicians…I had the feeling that every thing was going to be okay. In the afternoon on Saturday, I had reason to call Robert Ball, as I was concerned with my circuit breaker was tripping with the increased load created by drying equipment. Robert answered his phone…no voicemail…once again, amazing!! "
-Dan Brown
“I was impressed with everyone who cleaned our house – very friendly and hard workers.” 
- Connie Thingstad
“We are writing this letter of reference for ProRestore DKI because of our appreciation and amazement of the service they showed us with their new way of cleaning product. Everything ProRestore DKI has cleaned came back to the store smelling fresh and free of stains and marks. I foresee us utilizing this service in the future when we come across some good, used sports equipment that really smells but has the quality to be resold. I recommend this cleaning service to anyone who has involvement with sport activities. From teams to single families, this service works.”
-Denny - Owner, Play It Again Sports
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Our Services 

  • ProRestore DKI provides emergency services 24 hours a day, 7 days a week, 365 days a year. Our emergency services include emergency water damage mitigation, emergency fire damage cleanup, water extraction, drying and dehumidification, fire and smoke damage, mold and biohazard remediation (trauma, sewage, meth lab), board-up and tarping services, complete reconstruction, national catastrophe response and mitigation services, and much more. With more than 5,500 technicians nationwide, and the largest fleet of vehicles and equipment in the country, we will secure damaged property quickly and efficiently, helping to minimize secondary damage.

    ProRestore DKI provides quick and efficient service for residential, commercial and industrial properties. Rapid response helps to prevent a bad situation from getting worse. ProRestore DKI's performance significantly exceeds other restoration companies located in Iowa and the Midwest for emergency response time, estimating, job completion and customer satisfaction (as reported by the largest independent adjusting company in the USA).

    ProRestore DKI provides quick and efficient service for residential, commercial and industrial properties. Rapid response helps to prevent a bad situation from getting worse.

    If you are in need of emergency services, call ProRestore DKI at 1.888.846.6505 now.

  • Fire damage is one of the most traumatic disaster occurrences that a property owner can face. If your property has been affected by smoke or fire, ProRestore DKI can assist you with handling your total property and contents restoration. Most fires leave a small portion of the home or business charred and destroyed, and a much larger portion damaged by soot, water and odor. ProRestore DKI has the ability to quickly and efficiently restore fire damaged structures to their original pre-loss condition.

    ProRestore DKI contractors have developed effective cleaning techniques, and employ the use of specialized restoration chemicals, that are capable of removing smoke stains, flood debris, and other damage caused by fire and water on various types of surfaces, and trained in the correct cleaning techniques that will remove soot coatings. With the use of the most up-to-date training and techniques available, these practices ensure that soot and other damage won't become permanently embedded in the structure.

    ProRestore DKI contractors work with our clients as a team to insure that every property is returned to its pre-loss condition as quickly and efficiently as possible.

    Preventing Fire and Smoke Damage in Your Home or Business

    • Always stay in your kitchen while cooking.
    • Keep things that can burn, such as towels, paper or plastic bags at least 3 feet away from the cooktop.
    • Keep grills at least 3 feet away from other objects, including the house and any shrubs or bushes.
    • Store matches and lighters in a locked cabinet.
    • Keep space heaters at least 3 feet away from things that can burn, such as curtains, stacks of newspapers, or office paper files.
    • Use "fire-safe" cigarettes and smoke outside.
    • Douse cigarette and cigar butts with water before dumping them in trash.
    • Never leave burning candles unattended. 
    • Always use stable candle holders made of material that won't catch fire, such as metal, glass, etc.
    • Make sure electrical system is up to code and any electrical repairs are done by a licensed professional.
    • Don't plug to many appliances at once.
    • Install smoke alarm systems on every level of your home. 
    • Test them monthly. 
    • If you have a fire in your home or business, once you get out, stay out.

  • Water damage is one of the most common forms of damage to both residential and commercial properties. Damage is generally caused by flooding, fire suppression, or burst pipes. From water extraction to dehumidification, ProRestore DKI can handle all your drying needs, regardless of scope and scale.

    Whether 50 square feet, or 50,000, residential, commercial or industrial loss, ProRestore DKI has the knowledge and expertise to ensure drying is done quickly and efficiently.

    ProRestore DKI mobilizes immediately to assess the damage, accurately estimate time and materials needed to fix the problem, and use the proper procedures for a complete and lasting restoration.

    Through the use of industry proven drying techniques to guarantee the most efficient drying process, our dehumidification experts set up and monitor the drying process through every phase to ensure proper drying occurs. We ensure that moisture deep within walls, floors, and contents are thoroughly removed, avoiding a wide range of problems in the future.

    Water damage services include water extraction, complete structural drying, advance dehumidification, mold and environmental remediation, carpet, upholstery and area rug cleaning, document salvage, drying and reprocessing, electronics restoration, and structural repairs.

    Preventing Water Damage In Your Home or Business

    Periodically check for leaks under your sink where the hose connects to the water supply.  If your refrigerator has an ice maker line, make sure the water supply line is securely attached and not crimped.  Look around the base of appliances for evidence of leaks, such as discolored, warped, or soft flooring materials, or water damage to nearby cabinets.
    Remove and replace deteriorated or cracked caulk and grout.  Water from a broken water supply pipe behind the wall can leak through these damaged sealants, causing stains or soft areas around nearby walls and floors.
    Check washing machine hoses regularly for bulging, cracking, fraying and leaks around hose ends.  Replace the hose if a problem is found or every 3 to 5 years as part of a proactive maintenance program. 
    Install battery-operated backup sump pump to protect against power failure.  Test the sump pump before the start of each wet season.  Sump pumps are not intended to last for more than 10 years and must have some components replaced or serviced within those 10 years.
    Keep the roof free from leaves, twigs, and other litter to allow for proper drainage.
    Make sure air can flow freely through soffit and roof vents.
    Check your attic around flues, plumbing vents and chimneys for roof leaks, especially if you noticed water stains on your ceilings.
    Completely disconnect your garden hose from hose bib prior to the cold season. 

  •  For customers who want to get an update on their contents restoration and view the photo inventory, please click here: 

    Adjusters click here for job updates: 

    Whether cleaned on-site or packed-out and cleaned later in a controlled environment, skilled ProRestore DKI technicians are able to clean, sanitize and deodorize most household contents that appear at first to be unrecoverable. Through the use of the latest in cleaning technology, precious keepsakes may be kept rather than lost forever.

    ProRestore DKI offers a total systems approach to processing and cleaning soft and hard contents, including electronics, for residential and commercial clients. We have implemented a comprehensive management system and specialized equipment for handling, inventorying, packing-out, storing, drying, cleaning, and deodorization of all types of contents. We can restore 85 percent of contents damaged from fire, water or any other type of disaster that were previously considered non-restorable by the restoration industry.

    ProRestore DKI's state-of-the-art wash system for soft goods and laundry removes smoke, grime, bacteria, mold, fungus, and foul odors. Testing has proved that 99.9997 percent of harmful contaminants and bacteria are removed from soft goods and laundry. As a result, ProRESTORE DKI guarantees that your soft contents cleaned and laundered will be returned clean, pristine, and completely safe and disinfected. Please click on the following to view amazing cleaning results:

    ProRestore DKI has implemented an ultrasonic cleaning system for hard contents and tough to clean objects. Our system uses cavitation, which is created by high-frequency sound waves. The sound waves create millions of microscopic bubbles that burst and pull soot and sediment from an item. The item is thoroughly cleaned on the inside and outside.

    ProRestore DKI has implemented an electronic cleaning system for electronics ranging from a personal computer to a complete home theatre system. The system includes disassembly, dry and/or wet cleaning methods/solutions, de-ionzed water cleaning/rinsing, high-temperature drying, and re-assembly.

    ProRestore DKI operates a 3,000 square-foot dedicated cleaning facility for the processing and cleaning of hard and soft goods. ProRESTORE DKI is certified as an expert content restoration company by the CCRN. We are also a Certified Technology Restorer (CTR) for residential and commercial electronics.
  • ProRestore DKI provides reliable structure restoration services. Our expert craftsmen are renowned as the best in the industry. ProRestore DKI technicians are respectful of clients' properties while trying to minimize inconvenience to our clients or their property's occupants during the restoration process.

    After the fire is put out, the water is extracted, the structure dried, the odor removed, the mold remediated, and the contents cleaned, there is often still the issue of returning the physical structure back to pre-loss condition.

    Whether restoring a section of hotel rooms so that they can once again be occupied by the traveling public, or repairing a home so that a family can settle back into their daily routine, ProRestore DKI is the answer.

    ProRestore DKI construction services include smoke, fire, water damage reconstruction, water damage repair, structure damage assessment: repair versus replacement, building and property demolition, and complete debris removal.

    ProRestore DKI works with clients during the entire reconstruction process to return damaged properties back to pre-loss condition quickly, cost effectively, and efficiently. With just one call you will have the industry's most knowledgeable reconstruction contractors at your service.
  • ProRestore DKI is a renowned leader in environmental remediation, including the remediation of mold and asbestos abatement services.

    Mold spores are everywhere. In the air and on surfaces. When their environment becomes warm and humid, they flourish. The most common events that promote mold growth are pipe leaks, sewer back-ups, and water damage. Mold lives and thrives on organic materials such as wood, paper, cotton, wool, and many others. The digestive by-product of mold produces a musty odor.

    The majority of molds most of us encounter don't pose health hazards to healthy people, but overexposure can trigger or worsen problems like hay fever and allergies. Overexposure may lead to respiratory and sinus problems including coughing, congestion, runny nose, eye irritation, and increased asthma troubles. Encounters with toxic molds, which can cause life-threatening illnesses, are fairly rare.

    Mold spores are equally harmful whether dead or alive. Spores must be removed to ensure a safe environment. Isolating the contaminated area is critical to minimize further contamination. Ventilation systems must be turned off and sealed. Decontamination areas are carefully planned and established. Special air control and filtration systems are in place at all times during the cleaning and removal process. Tests are conducted before and after every remediation job to insure success.

    What Is Mold?

    Mold is a type of fungus. In normal situations, it can be completely harmless. In excessive amounts and conditions, however, mold can cause structural damage to buildings and serious health problems for humans.

    What Is Mold Remediation?

    Reduction or elimination of moisture levels to prevent further mold growth
    Removal of materials that have mold and fungi growth

    ProRestore DKI remedies mold contamination by providing these professional services.
  • What are Biohazards?

    Biohazard waste is defined as any waste that contains infectious or possibly infectious substances. There are many types of biohazard waste. Some of the common types are human blood, human body fluids and excretions, and animal waste. Exposure to biohazard waste can lead to many illnesses as well as death to humans.

    Where may I be exposed to biohazard waste?

    There are many places you can be exposed to biohazard waste. High risk areas include flood disaster areas, sewage backups in your home or place of business, construction sites, vehicle accidents, homicide/suicide/trauma scenes, or homes or buildings containing gross filth. Biohazard waste can also become airborne in these places and enter through the respiratory track of your eyes, nose and throat.

    Why can’t I do biohazard cleanup on my own?

    Regulations, state and federal laws and industry standards have been developed to protect your health and safety and govern biohazard cleanup. These entities include the EPA, DOT, OSHA, and the IICRC (Institute of Inspection, Cleaning and Restoration Certification).

    ProRestore DKI maintains the proper certifications, training, specialty equipment and industry knowledge to complete many types of biohazard cleanup in a professional and safe manner. ProRestore DKI specializes in flood, sewage, gross filth and trauma cleanup.

    Once a property has been treated for hazards and is certified as safe, ProRestore DKI will restore the home or business to its pre-incident condition. This includes all aspects of the reconstruction – flooring, drywall, trim, painting, subfloor replacement, etc.