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Disaster Restoration Services Throughout Des Moines, IA


  • Emergency Response

  • Fire Damage

  • Smoke Damage

  • Water Damage

  • Contents Restoration

  • Mold Remediation

  • Construction Services

  • Mold Removal

  • Frozen Pipes

What Our Customers Say

"Dear Dan:Your guys did great! They were very professional and helpful. I am very pleased with everything you have done. Once again, thank you so much for your help and I will tell anyone who will listen that your company is the one to call! "
"I called my insurance company and they immediately contacted your company. Robert Ball stated he would arrive to my home within an hour. He did….amazing!!!. I cannot say enough about the professionalism of your technicians…I had the feeling that every thing was going to be okay. In the afternoon on Saturday, I had reason to call Robert Ball, as I was concerned with my circuit breaker was tripping with the increased load created by drying equipment. Robert answered his phone…no voicemail…once again, amazing!! "
-Dan Brown
“I was impressed with everyone who cleaned our house – very friendly and hard workers.” 
- Connie Thingstad
“We are writing this letter of reference for ProRestore DKI because of our appreciation and amazement of the service they showed us with their new way of cleaning product. Everything ProRestore DKI has cleaned came back to the store smelling fresh and free of stains and marks. I foresee us utilizing this service in the future when we come across some good, used sports equipment that really smells but has the quality to be resold. I recommend this cleaning service to anyone who has involvement with sport activities. From teams to single families, this service works.”
-Denny - Owner, Play It Again Sports
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House fires are an eventuality that we wouldn’t wish upon our worst enemy! They’re scary, put your and your family’s well-being in danger, and then you have to deal with the aftermath. It’s because they have such destructive power that we should have a plan of action in case one occurs at our home (even if you feel that it could never happen to you).

Prevention is crucial here, so if you don’t know what steps to take, the ProRestore DKI in Grimes is here to give you tips so you and your family can stay safe in case of an emergency!

House Fire Course of Action

Exit Safely
To do this, you have to take a lot of things into consideration. It’s also recommended to do drills at home so you’re 100% prepared for something like a house fire!

- React quickly and as calmly as possible.
- Crawl and cover your mouth/nose to avoid the smoke.
- Check for smoke and feel the door’s temperature before entering a room.
- If you were to catch on fire, stop, drop, and roll!

* If you can’t get out, keep smoke away from the place you’re in (by putting towels or cloth under doors and in cracks), call for help, and try to escape through a window.

Make Sure Your Family is Safe
If possible, gather your family before leaving the house. If upon getting out, you find that a member is missing, only re-enter the structure if it’s safe! Other than that, don’t take material items with you and don’t go back in to get “stuff”. Just make sure to keep far away from the fire!

Call 911
You, or one of your neighbors should react quickly and call 911 as soon as possible! Remember that the faster you contact them, the more possibility there is of stopping the fire, avoiding more damage and saving a person trapped inside and even, your home.

Check for Injuries
While you wait for help to get there, check the condition that you and your family are in. This can help you treat the injuries as best as you can. This information can also aid the paramedics assess the situation faster and react more efficiently. 

Call Your Insurer
It’s always a good idea to have your home insured in case something like this happens. Once you’re sure that everyone in your family is safe, and that there’s nothing else you can help with, call your insurer so they can start working and taking care of the financial aspect of the fire. 

Start to Rebuild
Now, it’s time to deal with the material aftermath. For this, you’ll need to contact a reliable company that can do a professional job, and that knows that this is a difficult situation for you. 

ProRestore DKI can offer full service for those who went through a tragic situation like a house fire, and that are looking for property restoration in Grimes. We are available 24 hours a day, every day, so contact us at (888) 846-6505 to start getting your home back together again.